Privacy Policy
Legal & Privacy

Privacy Policy

Our Commitment to Discretion

At Vita Privita, we deliver premier outcall massage services with a deep commitment to professionalism, trust, and absolute privacy. This Privacy Policy outlines how we collect, store, process, and safeguard personal data across all operating regions, specifically catering to the distinct legal requirements of the United Kingdom (UK) and Nigeria (NG).

By engaging with our platform, placing enquiries, or scheduling bookings, you consent to the practices described in this document. We enforce rigorous standards to ensure that your sensitive details remain entirely confidential.

Information We Collect

To coordinate professional outcall bodywork and guarantee the safety of both our clients and therapists, we require a minimal set of personal information:

  • Identity details: Name, alias, or preferred form of address.
  • Contact details: Phone number (for secure WhatsApp coordination or direct booking confirmation) and email address.
  • Location details: Exact address of your private residence, hotel room, or suite where outcall service is requested.
  • Service preferences: Specific massage treatments requested, scheduling dates, times, and any health-related notes or special requests.

We do not use tracking algorithms or profile builder systems to analyze your sensor preferences or track your behavior across other platforms.

How We Use Your Data

Your personal information is processed strictly under the following lawful bases:

  • Performance of Service: Setting up appointments, managing scheduling coordinates, and facilitating therapist dispatch.
  • Legitimate Safety Interests: Running a secure verification process prior to dispatching therapists to residential or hotel spaces to protect both client and therapist security.
  • Consent: Communicating with you directly through encrypted messaging platforms (such as WhatsApp) based on your initial request.

Discretion & Data Security

Discretion is the core of our business model. We implement industry-leading protocols to ensure details are kept strictly confidential:

All communication is handled over secure channels. Direct booking information is encrypted, and we enforce a policy of absolute separation between operational details (such as address and contact numbers) and marketing/promotional communication. We never sell, share, rent, or lease client databases to third parties.

United Kingdom & Nigeria Compliance

United Kingdom (UK GDPR)

For clients located in the UK, we process personal data in compliance with the **UK General Data Protection Regulation (UK GDPR)** and the **Data Protection Act 2018**. Your rights include:

  • The right to request a copy of your personal data held by us.
  • The right to request immediate correction or erasure of your personal records ("Right to be Forgotten").
  • The right to restrict or object to the processing of your details.

Supervisory Authority: The Information Commissioner's Office (ICO).

Nigeria (NDPR & NDPA)

For clients located in Nigeria, data handling complies with the **Nigeria Data Protection Regulation 2019 (NDPR)** and the **Nigeria Data Protection Act 2023 (NDPA)**. Your rights include:

  • The right to be informed about the specific use of your information.
  • The right to withdraw your consent to data processing at any time.
  • The right to request deletion or erasure of your records without undue delay.

Supervisory Authority: The Nigeria Data Protection Commission (NDPC).

Data Retention Policies

We store data only as long as necessary to complete your booking lifecycle and to maintain therapist security records. Address details and exact locations are purged from our active operational scheduling files shortly after a treatment session is successfully completed.

Minimal logging of bookings is retained temporarily for tax, legal audit, and verification history, after which they are securely deleted or irreversibly anonymized.

Direct Legal Inquiries

If you have questions about this privacy framework or wish to execute your legal rights (such as data deletion or access requests), please contact our privacy compliance team for Nigeria:

Region: Nigeria
Concierge Phone:+234 802 727 5937
Governing Location:Lagos, Nigeria
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